With both NCFC and NC Courage matches scheduled for the evening of Saturday, August 13th at 7 PM and 8 PM respectively, NCFC has worked together with CV Fuego FC and the USL to move the originally scheduled NCFC match from 7 PM to 5 PM. With that change, both matches are now part of a Doubleheader event in which ticketholders for each match are invited to enjoy both matches for the price of one!
NCFC ticketholders are welcome to stay after the NCFC match scheduled at 5 PM to attend the Courage match at 8 PM at no additional charge, and NC Courage ticketholders are welcome to arrive early to enjoy the NCFC match at no additional charge.
Providing this equal opportunity for fans and ticket holders of each team/match and executing a Doubleheader operationally with ticketholders for separate matches does create some logistical challenges. In the FAQs below we have addressed many of the key scenarios that may lead to questions for our fans; however, if you have a specific situation or question that is not addressed below please reach out to our ticket department via phone at 919.459.8144 or email at email@example.com to speak with one of our ticket sales representatives.
Q: What are the match times for the Doubleheader on August 13?
A: NCFC vs. Central Valley Fuego FC at 5 PM (time change) followed by the NC Courage vs. Kansas City Current at 8 PM, as originally scheduled. Gates will open at 4 PM for the Doubleheader. The Courage players will take the field for warmups immediately following the conclusion of the NCFC match.
Q: I am trying to purchase tickets for the NCFC match on August 13 and I’m not able to as Ticketmaster says the match is sold out?
A: To prevent fans from having duplicate seats for the NCFC and NC Courage Doubleheader we have combined both matches together under one event and are selling the Doubleheader through the Courage event. Click here to purchase tickets
Q: I thought my tickets for NCFC vs. CV Fuego FC on August 13 were at 7 PM, why did the time change on my electronic ticket?
A: With the NCFC and Courage matches both scheduled for the evening of Saturday, August 13, the USL has moved the NCFC match to 5PM to create a Doubleheader event. You are invited to stay after the NCFC match and watch the Courage match at 8PM for free!
Q: I have NCFC tickets for August 13 vs CV Fuego FC; can I attend the NC Courage match afterward?
A: YES! We are happy to host anyone that wants to stay for the Courage match. You may stay in your originally purchased seats for both matches unless you are directly contacted by our ticketing department and provided an alternative location for the Courage match.
Q: I have NC Courage tickets for August 13 vs Kansas City; can I attend the NCFC match beforehand?
A: YES! We are happy to host anyone that wants to arrive early for the Courage match and cheer on NCFC as we take on Central Valley Fuego FC at 5 PM. You may use your Courage tickets for entry into the stadium and use the same seat locations unless you’ve been contacted by the ticket office due to duplicate/overlapping seating locations.
Any ticketholders for the Courage that have duplicate seats with NCFC ticketholders will be assigned complimentary seating locations to attend the NCFC match beforehand if they would like to attend both matches.
Q: I have NCFC tickets, do I need to leave after the NCFC match and re-enter, or can I stay in the stadium to watch the Courage match?
A: No, re-entry will not be allowed. We are happy to host anyone that wants to stay after the NCFC match and cheer on the Courage against Kansas City Current. Courage players will take the field for warmups immediately at the conclusion of the NCFC match.
Q: I have purchased individual tickets for the NCFC match on August 13th via FEVO, through a group outing, as a Flex Plan, what should I do if I would like to attend the August 13th Courage match with my NCFC tickets? What seats do I sit in for the Courage?
A: Good question, the following circumstances apply for all individual match ticket purchasers except those who purchased directly through Ticketmaster.com:
- All ticketholders who have seats for the CV Fuego match on Saturday (8/13) that do not have overlapping seats with NC Courage match (vs Kansas City) ticket holders can stay in the same seat for both matches.
- The majority of the ticketholders for the NCFC match do not have overlapping seats for the Courage match. Those that do have overlapping seats will receive communication from our Ticketing Department with the steps on how to attend both matches.
- Any NCFC ticketholders who own seats that are overlapping with Courage ticketholders will have comparable (complimentary) seating locations added to their Ticketmaster account by Monday, August 8 for the Courage match at 8PM.
Q: Can I leave and come back between matches?
A: No, WakeMed Soccer Park does not allow for re-entry. Once you scan into the stadium with your tickets, you can stay and enjoy both soccer matches until you are ready to leave for the evening. The Courage players will take the field for warmups immediately at the conclusion of the NCFC match.
Q: Since it is a Doubleheader, can I bring in outside food?
A: No, as with any match at WakeMed Soccer Park, no outside food or beverage is allowed. We have anticipated and coordinated the larger than normal crowd for this match with our concession provider. We will have food and beverages available for purchase throughout both matches. WakeMed Soccer Park does allow for empty water bottles that can be filled at the water fountains inside the stadium gates.
Season Ticket Member FAQ’s
Q: I have NCFC season tickets, can I attend the NC Courage match afterward?
A: YES, we are happy to host anyone that wants to stay for the Courage match. You may stay in your originally purchased seats for both matches unless you are contacted directly by our ticketing department and provided an alternative seat location for the Courage match. Any NCFC Season Ticket Member that has overlapping seats with an NC Courage ticket holder will be assigned complimentary seating locations for the NC Courage match. Those will be added to Account Manager by Monday, August 8th.
Q: I am a Courage Season Ticket Member; can I attend the NCFC match beforehand?
A: YES! We are happy to host anyone that wants to arrive early for the Courage match and cheer on NCFC as we take on Central Valley Fuego FC at 5 PM. You may use your tickets for entry into the stadium and use the same seat locations unless you’ve been contacted by the ticket office due to duplicate/overlapping seating locations. Any Courage Season Ticket Member that has overlapping seats with an NCFC ticket holder will be assigned complimentary seating locations for the NCFC match. Those will be added to Account Manager by Monday, August 8th.
Q: I am a Season Ticket Member trying to exchange my tickets from the match on August 13 through Account Manager, but it is disabled. How do I exchange my tickets for one of these matches?
A: To assist us with maintaining seating integrity for the August 13th Doubleheader, the ticket exchange feature in Account Manager has been disabled for both matches. If you would like to exchange tickets for one of the matches, please complete the form here with your account number, email, and match preferences.
Q: What if I am a Season Ticket Member for both teams, have 2 tickets for each match and only need 2 tickets for the Doubleheader instead of 4 tickets?
A: We are happy to help you exchange a set of tickets for another match this season. Please complete the form and we will get them swapped out for you.
Q: What if I am a Season Ticket Member for both teams, have 2 tickets for both the NCFC and NC Courage matches in the same seat location and want to use 4 tickets for the Doubleheader?
A: Please email us at firstname.lastname@example.org and we will add 2 tickets to your account as close as we have available for the Doubleheader.
Q: If I am a Season Ticket Member of both teams, do I have to exchange my tickets before August 13 if I am not going to use all of my tickets for both clubs?
A: Yes, contact us directly or complete this form by Monday, August 8th and we can get your tickets squared away.
Q: Where do I find my account number to complete the ticket exchange form for August 13?
A: The easiest way to find your account number is to refer to your Season Ticket Member card.
Q: What if I am a Season Ticket Member for both teams, and have paid for parking passes for both teams?
A: Season Ticket Members with paid parking for both matches will have their account credited for one of their paid parking passes.